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Navigating Your Apps, Updates, Troubleshooting, & Favorites

Tanner Applegate avatar
Written by Tanner Applegate
Updated over a year ago

Key Steps:

  1. Accessing an app:

    • Click on the desired app in the Unify dashboard.

    • The credentials for the app will be automatically added.

    • You will be redirected to the entrance portal of the app.

  2. Changing app status:

    • If you experience trouble logging into an app, such as a changed URL, click on the three little dots next to the app.

    • Select "Change app status" from the dropdown menu.

    • In the notification, describe the issue or change that needs to be made.

    • Click "Submit" to send the notification to the admin team.

  3. Resetting password:

    • If the password for an app needs to be reset, follow the same steps as changing app status.

    • In the notification, mention that the password needs to be reset.

    • Click "Submit" to send the notification to the admin team.

    • The admin team will share the new password with you.

  4. Adding apps to favorites:

    • Identify the apps that you frequently access and need faster access to.

    • Click on the three little dots next to the app and the star icon "Add to Favorites".

    • The app will be added to your favorites and will always show at the top of the dashboard.

    • To access all your favorite apps, click on the "Favorites" tab on the left side of the dashboard.

  5. Using the notes section:

    • Click on the three little dots or the desired app.

    • Scroll down to the "Notes" section.

    • Create a new note by clicking on "Create new note".

    • Enter the information you want to share with your team members.

    • The note will be automatically shared with your team members.

Cautionary Notes:

  • Ensure that you have the necessary credentials and permissions to access and manage the applications.

  • Double-check the information you provide in the change app status notifications to avoid any misunderstandings or delays in resolving the issue.

  • Keep the notes section organized and up-to-date to ensure effective communication with your team members.

Tips for Efficiency:

  • Familiarize yourself with the Unify dashboard and its features to navigate and manage applications more efficiently.

  • Regularly review your favorite apps and remove any that are no longer needed for faster access.

  • Use clear and concise language when creating notes to facilitate effective communication with your team members.

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